5 November, 2025
Top 10 Best NDIS Rostering Software in Australia for 2026
NDIS
9 min read
As the NDIS landscape continues to expand, service providers across Australia are under growing pressure to manage larger teams, meet compliance standards, and deliver person-centred care, all while navigating complex SCHADS award conditions. Rostering is no longer a simple spreadsheet task; it’s a core operational challenge that directly affects service quality, staff wellbeing, and financial performance.
That’s why the rise of NDIS-focused rostering software has transformed how disability support organisations operate. These platforms don’t just schedule shifts; they streamline compliance, automate reporting, and keep carers, coordinators, and clients connected in real time.
In this detailed guide, we explore Australia’s top 10 rostering software platforms for 2026, highlighting their features, pricing, and how they help NDIS providers build stronger, more efficient teams.
RotaWiz
Born and built in Australia, RotaWiz is designed with NDIS providers front of mind. It strips away the complexity that often comes with traditional workforce management systems, offering a clean, intuitive experience that makes rostering faster and more accurate.
What sets RotaWiz apart is its ability to automate shift allocation and availability management while staying fully compliant with Australian workforce standards and SCHADS Award interpretation. Every roster is automatically checked for compliance, ensuring staff receive the right pay rates, penalties, and allowances without manual calculation.
Beyond rostering, RotaWiz supports the entire client journey. Providers can align every shift with client goals and participant plans, ensuring service delivery remains person-centred and measurable. The system integrates NDIS plan management and fund management tools, allowing coordinators to track budgets, allocate hours, and prevent over- or under-spending. This creates a direct connection between rosters, billing, and plan utilisation, reducing administrative workload and funding errors.
RotaWiz also includes built-in incident management, giving providers a secure way to record, track, and respond to workplace or participant incidents. The mobile application further enhances accessibility and efficiency. Both carers and admins can log in through the app carers to access shifts, mark attendance, update availability, or submit incident reports, and admins to review rosters, manage updates, and monitor team activity in real time.
The system reduces administrative fatigue and improves accuracy. Instead of manually checking rosters or juggling last-minute cancellations, coordinators can build smart schedules that automatically adjust based on staff capacity, client requirements, or funding limits.
Best for: independent support workers, small to large-sized NDIS providers looking for automation, compliance, and a complete participant-centric rostering experience without enterprise-level costs.
- Free plan for up to 5 users
- Essential plan from around A$3.99 per user/month
- Premium plan from around A$5.99 per user/month
RotaWiz’s affordable structure, integrated compliance tools, and local focus make it an ideal option for growing Australian care organisations.
ShiftCare
ShiftCare is one of the most recognised platforms among NDIS providers, and for good reason. It delivers an end-to-end solution that combines rostering, staff communication, and client management, helping providers cut down on paperwork and keep everyone in sync.
Its mobile-friendly design ensures support workers can easily access their rosters, upload notes, and manage availability on the go. Managers gain access to attendance insights, shift confirmation, and award compliance, allowing them to handle dynamic rosters with minimal disruption.
ShiftCare also integrates seamlessly with payroll and invoicing systems, which helps larger providers simplify back-office operations while maintaining transparency.
Best for: Providers wanting an all-in-one rostering and workforce management platform.
Pricing:
- Essentials: A$9 per user/month
- Pro: A$12 per user/month
- Premium: Custom pricing for larger organisations
SupportAbility
If compliance and reporting are your top priorities, SupportAbility is built for you. It’s a complete NDIS management platform that brings rostering, billing, HR, and client data together in a single system.
This tight integration allows service delivery data to feed directly into rostering and billing, ensuring NDIS claims are always accurate. Managers can track attendance, verify documentation, and maintain compliance without juggling multiple platforms.
SupportAbility’s focus on compliance makes it particularly valuable for large multi-site organisations. It centralises operational oversight and minimises risk by maintaining clean, auditable data.
Best for: Large providers that need integrated compliance and rostering tools.
Pricing:
Custom pricing based on the number of active users and required modules.
Easy Employer
Easy Employer stands out for its strong automation and scalability. It’s widely used across healthcare and disability support sectors to handle award interpretation, shift management, and timesheet tracking.
The platform eliminates guesswork by automatically applying SCHADS award rules, ensuring pay accuracy and compliance. It also enables team leaders to visualise shift costs before publishing rosters, supporting smarter resource allocation.
For providers managing multiple service locations or funding models, Easy Employer provides custom reporting that makes tracking performance and compliance effortless.
Best for: Multi-service organisations needing award compliance and workforce analytics.
Pricing:
Starts from A$6 per employee/month and scales up to around A$30 per employee/month depending on features and staff size, with a minimum investment of about A$300 per month.
CareMaster
CareMaster combines modern rostering with built-in NDIS compliance tools. Designed specifically for the disability and aged-care sectors, it allows providers to build rosters that align with both staff capacity and participant goals.
The interface is simple but powerful, helping managers visualise workloads, avoid double bookings, and reduce fatigue risk. Support workers can access real-time roster updates and submit shift confirmations directly from the mobile app, keeping communication seamless.
The system’s analytics dashboard also provides insights into shift distribution and staff utilisation, helping organisations stay efficient while maintaining care quality.
Best for: Providers wanting compliance-ready rostering with strong mobile functionality.
Pricing (official site):
- Essential: A$16 per user/month
- Standard: A$26 per user/month
- Premium: A$36 per user/month
- Enterprise: Tailored pricing available
Lumary
As one of Australia’s most established care management platforms, Lumary takes a whole-of-business approach to NDIS operations. Its rostering module connects seamlessly with client management, compliance reporting, and billing, reducing double data entry and manual claim processing.
For providers operating at scale, Lumary offers unmatched visibility. Rosters can be linked directly to service agreements and funding data, ensuring that every shift aligns with participant plans and budget constraints.
Although more enterprise-oriented, Lumary’s automation capabilities save significant administrative hours and ensure accuracy in service delivery tracking.
Best for: Large NDIS providers and enterprises managing complex funding streams.
Pricing:
Custom quote based on modules, users, and organisation size.
Deputy
Deputy remains a staple in the Australian workforce management ecosystem. It’s not NDIS-specific but has been successfully adopted by many care providers due to its ease of use, strong compliance tools, and award interpretation engine.
Its drag-and-drop rostering interface makes shift creation fast, while mobile clock-ins, attendance tracking, and fatigue alerts improve accountability. Deputy also provides live labour costing, helping providers plan within budget while maintaining adequate staffing levels.
Best for: Providers needing flexible, scalable scheduling with payroll integrations.
Pricing:
- Scheduling and Time & Attendance plans from A$5.50 per user/month
- Premium plan at A$10 per user/month
- Enterprise pricing available
CareLineLive
CareLineLive has become a trusted platform among home and community care organisations. It provides live rostering, GPS-based attendance verification, and secure access to care notes, ensuring field staff and managers remain synchronised.
The system’s scheduling dashboard offers real-time visibility across multiple clients and staff, allowing managers to respond instantly to cancellations or emergencies. Because it’s cloud-based, updates happen instantly across desktop and mobile devices.
Best for: Home and community care providers focused on live visibility and compliance.
Pricing:
Custom pricing based on organisation size and services offered.
Echidna Online
Built in Australia and tailored to NDIS providers, Echidna Online simplifies workforce management, rostering, and reporting through automation and intuitive design. It’s known for its flexibility, adapting easily to both small organisations and large enterprises.
The platform automates SCHADS interpretation, staff allocation, and compliance documentation while maintaining secure Australian data hosting. Managers can monitor real-time operations, generate reports, and ensure service delivery stays aligned with NDIS requirements.
Best for: Providers wanting a scalable, locally hosted, and compliance-focused rostering system.
Pricing:
Setup and training: approx. A$1,100 (one-time)
Example: Around A$577.50/month for 25 staff
Flexible per-FTE pricing model that grows with your business size
Diversity Sync
Diversity Sync is one of the newer players but already making waves in the Australian NDIS tech space. It focuses on collaboration, modern usability, and transparency.
The platform enables NDIS providers to manage rosters, leave, shift bidding, and SCHADS interpretation within one system. It supports custom forms, role-based permissions, and Cora Chat for team collaboration, meaning your staff can communicate and coordinate instantly, even across multiple service locations.
All data is securely hosted in Australia, ensuring compliance with local privacy regulations. Its sleek design and emphasis on team communication make it ideal for fast-growing organisations.
Best for: Modern providers looking for flexibility, collaboration, and secure Australian hosting.
Pricing:
- Grow Plan: A$15/month
- Enterprise: Tailored quote available
Why Smarter Rostering Matters in 2026
The disability support sector is evolving rapidly, with rising participant numbers, workforce shortages, and complex compliance requirements. In this environment, manual rostering creates risk: scheduling errors, unfilled shifts, and non-compliance penalties can all impact service delivery.
Modern rostering systems are not just operational tools; they’re strategic assets. They free up coordinators’ time, improve workforce satisfaction, and ensure every participant receives consistent, reliable support. Platforms like RotaWiz, CareMaster, and Diversity Sync embody this shift toward human-centred technology that supports both compliance and compassion.
How to Choose the Right Rostering Software
When selecting a solution, providers should focus on three things: usability, compliance, and scalability.
Ask these key questions:
- Is it built for the NDIS?
Generic systems may lack SCHADS interpretation or compliance features. - Does it offer local support and Australian hosting?
This is vital for data privacy and understanding local award rules. - Can it grow with your team?
Look for modular pricing or per-user plans that won’t restrict scalability.
Local tools like RotaWiz, Echidna Online, and CareMaster excel here; they evolve alongside policy updates, ensuring your software remains compliant as regulations shift.
Final Thoughts
NDIS rostering software is more than just a digital scheduler; it’s a foundation for reliable care delivery. Whether you’re a small community provider or a large support organisation, the right platform helps you manage people, time, and compliance effortlessly.
As 2026 approaches, one message is clear: automation, transparency, and flexibility are the new cornerstones of NDIS workforce management. Providers who invest in smarter rostering today will be the ones leading a more connected, compliant, and compassionate care sector tomorrow.
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