Transform Your NDIS Workflow: New eMAR, SIL Property & Ratio Rostering by RotaWiz

Supporting people under the National Disability Insurance Scheme (NDIS) often involves managing a complex set of responsibilities from staff rostering and property allocation to medication management, documentation, compliance, and client care. That’s why RotaWiz has always aimed to simplify and centralise these workflows. Today, we’re thrilled to announce a major upgrade to RotaWiz that brings together rostering, medication tracking, SIL property management, and mobile-first documentation all in one smarter platform.

If you run a Supported Independent Living (SIL Service), provide group supports, or coordinate a care team under NDIS, this update is built for you.

What’s Changed: A Deep Dive into the New RotaWiz Features

eMAR — Electronic Medication Administration, Done Right

Medication administration is a critical aspect of care under SIL and other disability support services. According to NDIS guidelines, providing help with medication is part of what SIL can fund. 

With RotaWiz’s enhanced eMAR (electronic Medication Administration Record):

• You can record and manage all a client’s medications directly on their profile: dosage, timing, and history.
• Medication logs are stored digitally; no more paper MAR charts or spreadsheets lying around.
• Medication history is accessible at a glance for support workers, coordinators, and auditors alike.

This feature simplifies medication tracking, helps meet compliance requirements, and reduces the risk of errors. For shared-living or group support providers where participants may have different medication regimes, eMAR offers clarity and peace of mind.

SIL Property Management, Because Place Matters

SIL isn’t just about people, it’s about where they live. Under NDIS, SIL supports are designed for participants who need high levels of personal care and supervision in a home environment. 

RotaWiz now enables you to:

• Add each SIL property (house, group home, shared living arrangement) into the platform.
• Assign staff and shifts to specific properties.
• Visualise rosters property by property, so you always know which support worker is assigned where.

This makes shift planning and staff allocation far more accurate and transparent. For providers with multiple SIL houses, group homes, or shared living arrangements, this feature drastically reduces confusion, improves accountability, and aligns with good practice for SIL supports.

Ratio-Based Rostering & Group Shift Support

Not all support is one-on-one. Many SIL settings, day programs, group activities or community access supports involve one support worker assisting multiple clients. That’s why ratio-based rostering is a big deal.

With the new functionality:

• You can create ratio-based shifts, where a support worker may be assigned to support more than one client simultaneously.
• Easily schedule group shifts for community visits, day programs, shared living support, outings, or communal activities.

This flexibility means you’re no longer limited to rigid 1:1 rostering. For providers managing group living or communal support, this drives efficiency and makes better use of resources, while still delivering quality care.

Enhanced Mobile Experience, Care, Notes & Medication on the Go

We know support workers seldom stay at a desk. That’s why RotaWiz’s mobile app has been upgraded with several practical new features:

• Mobile eMAR: Support workers can log medication administration directly from their smartphone or tablet, at the time of administration.
• Progress Notes for Ratio Shifts / Group Shifts: Workers can enter notes after group or shared shifts. Useful for documenting support, behaviours, incidents, or progress.
• Access to Previous Shift Notes: You don’t need to dig through files; previous shift notes are accessible right in the app, enabling better handovers and continuity of care.

Together, these make RotaWiz a genuinely mobile-first care management platform, ideal for real-world, flexible support settings.

Why These Upgrades Matter, The Benefits for Providers, Workers & Participants

Compliance, Safety & Audit-Readiness

Under NDIS, SIL supports may include support with medication, personal care, daily living tasks, and community access. 

With eMAR, digitally logged medication records, and detailed shift notes stored securely, providers now have robust documentation that supports compliance and audits. Property-level rostering and clear shift allocations reinforce accountability, especially in shared living arrangements.

Efficiency & Reduced Admin Burden

Traditionally, many of these tasks (scheduling, medication logs, property allocation, documentation) are managed via a mix of spreadsheets, paper charts, manual shift sheets, which is time-consuming and error-prone.

RotaWiz now brings all these into one unified platform. You spend less time on admin, more on delivering quality care. Shift edits, medication changes, staff availability, everything is updated live, accessible to authorised staff.

Flexibility & Scalability From Small Homes to Multi-House SIL Providers

Whether you manage one small SIL home or multiple shared houses, whether you support 2 participants or dozens, the new features scale with you. Ratio rostering and group-shift support make it ideal for day programs, community access, or shared living setups.

This upgrade makes RotaWiz not just a rostering tool, but a comprehensive care and support management ecosystem.

Continuity of Care & Better Communication

With access to previous shift notes and mobile logging, every support worker,  new or returning, has all the context they need. Handovers become safer, next shifts are better informed, care plans more consistent. This is especially important in shared living where multiple staff may support the same client.

How to Get Started, Using the New RotaWiz Features Effectively

1. Set up your SIL properties: Add every house or shared-living arrangement to RotaWiz. Assign property identifiers so rostering aligns with real-world dwellings.
2. Switch on eMAR: For each client under medication support, input the prescribed medications, dosages, times and enable eMAR. From then on, medication logs and histories are digital, accurate, and centralised.
3. Plan shifts with ratio rostering where applicable: For group living, day programs, shared-living nights use ratio-based shifts to assign support workers to multiple clients as needed.
4. Train your staff on the mobile app: Ensure support workers know how to log medication, add notes, view past shift notes. Make mobile-first documentation part of your workflow.
5. Use the platform for audit-readiness and reporting: Leverage digital logs, shift notes and property allocation data to build audit-friendly records, satisfy compliance, or support external reviews.
   
   

Why This Upgrade Matters Right Now, In the Broader NDIS & SIL Landscape

The NDIS framework for home and living supports makes clear that SIL is for participants needing high support  including personal care, medication support, supervision, community access, and support with daily tasks.

As SIL providers grow and demand for shared-living accommodations rises, managing multiple participants with varying needs, medications, support schedules, and living arrangements becomes increasingly complex. Many providers juggle spreadsheets, paper records, multiple systems  which increases risk of errors, duplication, and compliance issues.

By integrating rostering, medication management, property management, group-shift support, and mobile documentation, RotaWiz positions itself as a purpose-built solution for modern SIL & NDIS providers. It helps meet regulatory demands, improves care quality, and reduces burden for support teams.

In other words: this update doesn’t just add features, it transforms how you operate.

Who Benefits Most From This Update?

• SIL Providers with Multiple Shared Homes / Houses: Property-based rostering + ratio shifts make managing multiple dwellings easier and more transparent.
• Group Living Operators & Day-Program Providers: Ratio rostering and group-shift support help manage communal activities, outings, group support, or shared-care sessions.
• Support Workers & Care Teams: Mobile eMAR + shift notes + history improves flexibility, communication, and safety on the ground.
• Admins, Managers & Coordinators: Centralised data, logs, and property/shift management simplify compliance, reporting, and staff allocation.
• Small Support Providers & Independent Carers too: Because you can scale from a single home to multiple SIL houses, you don’t need to outgrow the system as you expand.
  
  

RotaWiz Just Got a Whole Lot Smarter

RotaWiz started as a rostering tool built for disability support and NDIS providers. With this latest release, it has evolved, becoming a full-featured care management platform designed to meet the real-world demands of SIL, group supports, medication management, and mobile-first care delivery.

Whether you manage one home or many, support a handful of clients or dozens, RotaWiz’s new features help you:

• Deliver safer, more compliant care
• Reduce administrative overhead
• Improve communication and documentation
• Make rostering more flexible and efficient
• Scale your operations without complexity

If you’re ready to transform your NDIS workflows, now’s the time to explore the new RotaWiz, because better rostering, smarter care and safer support starts here.