Track What Matters Most with NDIS Custom Questionnaires
The custom questionnaire feature in our rostering software empowers admins to create, import, and manage tailored questions that appear directly in carers’ shift notes. From tracking participant progress to gathering shift-related insights, questionnaires streamline communication, improve records, and reduce extra admin effort.
Quick Questionnaire
Easily create and manage the customer care questionnaire that matches your service requirements.
Multiple Questions
Include as many questions as needed to collect detailed shift or participant insights.
Mandatory or Optional
Decide if carers must answer every question or if responses are optional.
Import Questions
Save time by importing existing questionnaires instead of creating them from scratch.
Seamless Integration
Ensure every questionnaire automatically appears within carer’s shift notes for smooth workflows.
Automatic Display
If it’s mandatory, questions are attached directly to shift notes without extra steps.
Real-Time Completion
Carers answer questions during or after shifts, keeping records current and accurate.
No Extra Effort
Remove the need for separate files or back-and-forth communication.
Progress Tracking
Use questionnaires to gather consistent feedback and monitor outcomes.
Monitor Shifts
Collect structured data on participant goals and track improvements over time.
Shift-Specific Insights
Ask questions about shifts, care quality, participant well-being or anything important.
Centralised Records
Keep all questionnaire responses in one place for easy reference and reporting.
Smarter Communication
Reduce unnecessary back-and-forth by embedding questions directly into shift workflows.
Clear Expectations
Admins decide what questions carers must answer upfront, avoiding confusion later.
Better Clarity
Standardised responses improve clarity and support better decision-making.
Time Savings
Save effort by eliminating the need for separate communication or record maintenance.
Better Overview
Make shift notes easier for carers, while giving admins structured oversight and providers stronger compliance.
Easier Notes
Carers complete questionnaires directly in shift notes with less efforts.
Structured Oversight
Track every question and answer in one place.
Improved Outcomes
Providers enhance service quality, reduce admin overhead, and gain better visibility.
Go Extra Mile With Our Advanced Features
Time Tracking
Employee Availability Tracking
Rostering Software
FAQs
What is a custom questionnaire in NDIS rostering software?
A custom questionnaire is a tailored set of questions created by admins to appear directly in carers’ shift notes. With an NDIS customer questionnaire, providers can track participant progress, collect shift insights, and improve communication—without using separate files or manual paperwork.
How does a customer care questionnaire help carers and providers?
A customer care questionnaire ensures carers answer relevant questions during or after shifts, making records consistent and easy to follow. For providers, it means better oversight, structured reporting, and reduced admin effort—all in one place.
Can I create or import my own NDIS customer questionnaire?
Yes, admins can easily create their own NDIS customer questionnaire or import existing ones to save time. This flexibility allows providers to design questionnaires that align with participant needs and service goals.
Are custom questionnaires mandatory for carers to complete?
Admins can choose whether the custom questionnaire is mandatory or optional. If mandatory, the questions automatically appear in carers’ shift notes, ensuring every response is captured for compliance and quality care.
Why should NDIS providers use custom questionnaires in rostering software?
Using an NDIS custom questionnaire improves service quality, reduces back-and-forth communication, and keeps all feedback in one place. Providers benefit from accurate shift records, clear expectations for carers, and better participant outcomes.
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